Terms and conditions
Terms and Conditions regarding sale and use of website hunkon.com
When you shop at www.hunkon.com, you accept our terms and conditions without further warning. We therefore recommend, you read the following thoroughly before you place an order.
USE OF WEBSITE
The website is owned and operated by HUNKØN APS. All names, trademarks and logos on the website are owned by HUNKØN APS in Denmark. All names, trademarks and logos are protected by copyright and / or registered trademarks and may only be used with the permission of HUNKØN APS or the respective owners of these rights.
The content of the website, such as text, graphics, icons, images, videos, logos and software is owned by HUNKØN APS. Content downloading is only permitted for personal, non-commercial use, provided you comply with copyright. It is forbidden to copy, republish or distribute content from the website for public or commercial purposes or otherwise use copyrighted content without permission from HUNKØN APS.
A final and binding contract has been formed between you and HUNKØN once your order has been confirmed by HUNKØN APS. You will receive an order confirmation by email shortly after you place your order. In rare cases, an item may be sold out. If this happens, you will be informed by email.
It is only permitted to buy goods online at HUNKØN if you are a private person and not a business customer.
HUNKØN reserves the rights to prevent individuals from shopping through the Website if they have a high number of returned items.
We accept the following credit and debit cards: Visa, Mastercard, Visa Electron, American Express, JCB, and Diners Club.
The amount of your order will not be deducted until your order has been shipped. If you are a Danish citizen, you can also choose to pay with MobilePay in our webshop.
All prices are shown in €. All prices include Danish VAT of 25% when ordering to Denmark and EU countries.
All orders sent to countries outside the EU are shown without Danish VAT.
Prices do not include shipping price. Local taxes and / or import duties may apply, which you must pay yourself.
NOTE: Some banks charge an extra overseas transaction fee due to the fact that we have a Danish bank. This fee is charged by the bank and is non-refundable by HUNKØN.
For more information, please contact your bank.
HUNKØN APS does not refund VAT for goods from our webshop, which are exported outside the EU by private or business customers.
SHIPPING AND HANDLING
We will pack and send your HUNKØN clothes within 1-3 working days.
When the package leaves the building, we will send an email with the shipment confirmation and details.
NOTE: We do not pack on weekends and on Danish holidays.
Delays can occur during busy periods and public holidays.
If you are standing and need to use the clothes for a special occasion here and now, then please contact us and we will try to help you in the best possible way.
We will do our best to get your goods delivered to you quickly.
HUNKØN APS can not be held responsible for any delay at the freight company.
We offer free shipping in:
Denmark to GLS parcel shop for orders of DKK 500 or more
Within the EU for orders of DKK 1,500 or more
Outside the EU for orders of DKK 2,000 or more
DELIVERY, RETURNS AND EXCHANGE POLICY
Our delivery, return and exchange policies vary depending on where in the world you reside. Please find the page ‘DELIVERY AND RETURN’ to read about terms and conditions that apply to the country you live in.
We have done our very best to show the colours of our products as close to reality as possible. Still, we can not guarantee that the color will be exactly the same on your screen, as the display may differ from screen to screen.
A product is defective if it is received damaged or if it gets a manufacturing defect within 24 months from the date of purchase. Products that are damaged as a result of normal wear and tear are not considered defective. If you return a damaged or defective product, we will refund the price of the item incl. taxes, if applicable. To return a defective or damaged product, please follow the instructions above under ‘DELIVERY AND RETURN’.
IN CASE OF LACK OF CONFORMITY OF THE GOODS
Pursuant to the Danish Sale of Goods Act, HUNKØN APS grants a 24-month right to notify non-conformity of goods.
This means that you can complain about errors and defects in the item, which have occurred up to 24 months after purchase.
You must complain immediately after the error or defect is discovered. If you want to return an item with an error, we ask you to write to us to get a return label. We cannot refund your shipping costs if you ship the item in any other way.
You can submit a complaint by sending us an email at email@example.com, possibly with a photo of the item / defect, and send the item with a message to the following address:
Kompagnistræde 25 1.
DK-1208 København K
PROCEDURE FOR CUSTOMER COMPLAINTS
If you disagree with our handling of your complaint, you have the opportunity to lodge a complaint with the Center for Complaint Resolution, the House of Boards, Toldboden 2, 8800 Viborg.
Please note that certain criteria must be met for the Complaints Resolution Center to be able to process your complaint.
You can read more on the following website HTTPS://NAEVNENESHUS.DK/
In addition, you can find a link to the online complaint form HERE.
It is also possible to submit a complaint regarding an online purchase via the European Online Dispute Resolution Platform, which you can see HERE.
HUNKØN is not responsible for any delay or defect due to force majeure. As long as a force majeure situation persists, HUNKØN is exempt from fulfilling its obligations. HUNKØN’s liability for any claim is limited to an amount equal to the price of the item you have purchased.
HUNKØN assumes product liability to you in accordance with applicable law.
SOCIAL MEDIA: #HUNKONSTUDIO, #MYHUNKØN & @HUNKONSTUDIO
By posting and uploading content that you have tagged with #myhunkøn, #HUNKONSTUDIO or other HUNKØN brand hashtags, you give permission to HUNKØN, Inc. and its third-party service providers, may use your HUNKØN-tagged content in any manner determined at HUNKØN’s own discretion. This applies i.a. websites, social media run by HUNKØN and other marketing agencies.
HUNKØN may use, display, reproduce, distribute, send, create creative work combined with other materials, modify and / or edit your HUNKØN-tagged content in any way determined at HUNKØN’s sole discretion, without any obligation to you at all. You grant the licensed parties the right to use your username, image, portrait, caption, location or other identifying information in connection with the use of your HUNKØN-tagged content.
You hereby represent and warrant that:
(i) you own all rights to your Content.
(ii) you have the permission of all persons appearing in your content where consent of rights is given herein.
(iii) you are not a minor.
(iv) the use by your licensed parties of your content, as described herein, will not infringe the rights of any third party or any law.
You agree to keep HUNKØN, and the licensed parties, and any person acting on behalf of HUNKØN, out of any responsibility that is in any way related to the licensed parties’ use of your content
NOTICE & REMOVAL PROCEDURE
Without limiting the foregoing, please provide us with the following information if you believe that your work has been copied and posted on the Website in a manner that infringes copyright:
(i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
(ii) a description of the copyrighted work that you claim has been infringed
(iii) a description of where the material you claim has been infringed is located on the Website
(iv) your address, telephone number and e-mail address
(v) a written statement from you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent or the law, including the law of fair use.
© 2021 ALL RIGHTS RESERVED HUNKØN APS